Can Meta Build Augmented Reality People Will Trust?

Can a company built around collecting, analyzing, and monetizing user data genuinely develop augmented reality in a way that protects the people wearing the technology and everyone around them? I will state my thoughts directly: I am skeptical that Facebook, or Meta as the company now prefers to be known, will consistently adhere to itsContinue reading “Can Meta Build Augmented Reality People Will Trust?”

Why Has Education Been So Slow to Digitally Transform?

Why has education struggled to achieve the kind of digital transformation seen in other industries, and what would it take for K-12 education to move forward in a more unified and sustainable way? After more than a decade working in higher education, I came to believe there were several reasons education had not experienced theContinue reading “Why Has Education Been So Slow to Digitally Transform?”

What Made AlphaGo’s Victory Different from Watson’s?

What was different about DeepMind’s AlphaGo defeating a world-class Go player and IBM Watson defeating champions on Jeopardy!? Both systems represented major advances in artificial intelligence, but they demonstrated different kinds of machine intelligence. AlphaGo was designed to make strategic decisions within a highly complex game, while Watson was designed to interpret language, search largeContinue reading “What Made AlphaGo’s Victory Different from Watson’s?”

Designing Learning Technologies That Empower, Explain, and Earn Trust

Technology and the learning environments we create teach us to experience the world in new ways while sharing the resources that prepare us for future learning. Whether we are designing a game-based activity, developing an artificial intelligence system, or building an online learning environment, the choices we make influence how people think, behave, participate, andContinue reading “Designing Learning Technologies That Empower, Explain, and Earn Trust”

Can Machine Learning Personalize Education Without Isolating the Learner?

“Personalized learning” seems to be having an identity crisis of sorts. One group defines it one way, while another group of educators, schools, and technology developers uses the term to describe something different. That lack of agreement appears to be one of the main problems surrounding personalized learning. We do not have a communal definitionContinue reading “Can Machine Learning Personalize Education Without Isolating the Learner?”

What Skills Will Tomorrow’s Workers Need Most?

If you were responsible for preparing tomorrow’s workers for a retraining program, which skills would you prioritize? The possible answers are extensive: emotional intelligence, creativity, cultural flexibility, technological adaptability, storytelling, design thinking, data analysis, financial literacy, mindfulness, entrepreneurship, and many others. My own five choices come from a mixture of what is needed to becomeContinue reading “What Skills Will Tomorrow’s Workers Need Most?”

Why Is Gamification Harder to Implement in K–12 Education?

If gamification has become common in corporate training, why does it still seem difficult to implement consistently in K–12 education? Rebecca Torchia of EdTech Magazine makes an important distinction between gamification and game-based learning. Gamification involves adding game-like elements to an activity that is not inherently a game, while game-based learning places the educational contentContinue reading “Why Is Gamification Harder to Implement in K–12 Education?”

When Does a Chatbot Become More Than a Tool?

How do intelligent assistants and chatbots change the way people interact with institutions, complete everyday tasks, and decide when human involvement is still necessary? One chatbot I became familiar with through my institution was HubSpot. It was used to help connect with prospective and incoming students by answering common questions that would otherwise be directedContinue reading “When Does a Chatbot Become More Than a Tool?”

Who Should Be Responsible for Policing Deepfakes?

As artificial intelligence makes manipulated video, audio, and images easier to create, who should be responsible for deciding what is authentic, misleading, or dangerous? Should the federal government regulate synthetic media? Should technology companies identify and remove it? Or should individuals be expected to evaluate the credibility of what they see and hear for themselves?Continue reading “Who Should Be Responsible for Policing Deepfakes?”

Who Is Responsible When Artificial Intelligence Makes the Decision?

As artificial intelligence becomes more involved in healthcare, education, finance, employment, transportation, and public policy, two ethical concerns rise above the rest: responsibility and transparency. Who is responsible when an artificial intelligence system causes harm? Who is included in the “we” that is expected to answer for its decisions? These questions become increasingly difficult whenContinue reading “Who Is Responsible When Artificial Intelligence Makes the Decision?”