When Good Intentions Create Bad Outcomes

Why do policies and systems created by intelligent, well-intentioned people sometimes produce consequences that are worse than the problems they were designed to solve? That question immediately caught my attention because it points to one of the most difficult realities of complex problem-solving: good intentions do not guarantee good results. A solution may appear logicalContinue reading “When Good Intentions Create Bad Outcomes”

Who Is Responsible When Artificial Intelligence Makes the Decision?

As artificial intelligence becomes more involved in healthcare, education, finance, employment, transportation, and public policy, two ethical concerns rise above the rest: responsibility and transparency. Who is responsible when an artificial intelligence system causes harm? Who is included in the “we” that is expected to answer for its decisions? These questions become increasingly difficult whenContinue reading “Who Is Responsible When Artificial Intelligence Makes the Decision?”